Refund Policy:
We understand that you subscribed or paid for the course on the website for learning purposes, and there is a chance that you did not enjoy the course or that it fell short of your expectations. We would like to state that the course has been designed after proper research and all efforts were taken to make the learning experience worthwhile. However, in the event of dissatisfaction while using the course, we regret to inform you that we do not have a 100% refund policy.
We understand your concern and we are open to all criticism and suggestions that will help us improve the course and modules for our prospective customers. To address the issues, we can consider the students' situation and give them a credit to avail of any other ongoing courses happening in our institution.
We regret to inform you that we do not have a 100% refund as we have invested more on the virtual lab and study materials. Hence, we can give a credit period for the after-deduction balance amount.
Cancellation Policy:
Users shall be admitted to cancel or deactivate the account associated with Steps Software Solutions Pvt. Ltd, and no cancellation charges shall be levied for the same. In the case of account deactivation for other reasons, the reactivation could be done only at the sole discretion of Steps Software Solutions Pvt. Ltd after proper due diligence and investigation.
Please note that your withdrawal of consent or cancellation of account may result in Steps Software Solutions Pvt. Ltd is unable to provide you with its Services.
The procedure of Cancellation:
